Technologically challenged?

Leave it to the egg-sperts!

Egghead Computer Solutions provides egg-ceptional service and support at affordable prices for all of your computer repair and consulting needs. Call us today at 610-762-1891!

Business hours: 8:30AM - 5:30PM Monday-Friday
Evening hours available by appointment

Virus and Malware Removal

Specializing in virus and malware removal

New types of malware (malicious software) are always under development, becoming harder to avoid, and even harder to remove. While some infections result only in annoyance and inconvenience, many exploit a computer or the data it contains without user knowledge, potentially allowing credit card numbers, passwords, and other sensitive information to be divulged to hackers. This can lead to identity theft, fraud, and other problems that no one wants to experience.

If your computer has begun to behave strangely, e.g. run very slowly, lock up or crash, or display unusual messages, this could be an indication of an infection. Many users mistakenly believe that an anti-virus program provides adequate protection, when in fact, most are surprisingly ineffective at preventing or removing infections once they have been detected. New variants often require a combination of different software tools and manual removal methods, as they are specifically designed to prevent you and your anti-virus solution from getting to them.

If you’re struggling with a virus or malware, do not wait any longer to get help! Egghead Computer Solutions will rid your computer of any and all threats, and at costs well below other competitors.

Latest Malware Threats

  • RevServicesX Bitcoin Miner Trojan
  • d3dx11_31.dll or Services DirectX Driver Clipboard Hijacker
  • SATA Monitor or satamon.exe
  • ARC-Welder.com Chrome Extension
  • Logger.exe Trojan
  • All-Radio 4.27 Portable Extension
  • Srchbar.com Search Redirect
  • Hit Search Chrome Extension
  • Quick Speedup 2018 PUP
  • Private Online Chrome Extension
Source: Bleepingcomputer.com (7/9)
Technically Speaking

Technically Speaking

Watch Out for This Chrome Tech Support Scam


Scammers are never one to miss an opportunity on the internet, and a Google Chrome browser bug has presented a potentially very lucrative one. Read the details here and don't fall for this underhanded scare tactic.

Even seasoned tech professionals can't help but react badly when lots of big, red text appears on a computer screen proclaiming a machine has been compromised. They are almost always a scam, but unless you know what they look like, it can be easy to fall for them. Now a Google Chrome bug has presented scammers with a new opportunity to scare users into paying them to fix a non-existent problem. As ArsTechnica reports, the problem stems from a Chrome browser bug, which takes advantage of a programming interface called window.navigator.msSaveOrOpenBlob. It exists to allow files to be saved locally using web storage, but it can be abused.

The scammers can trigger a file to repeatedly save to disk at a rate so fast it makes the browser freeze and cease to respond to input. Just before the freeze happens, an error message appears with all that scary red text present. It's fake, and exists simply to entice the user to call a number included in the error message. The scam then turns into one of those tech support call scams we've been hearing about for years, only this time in reverse as you are calling them. The phone is answered by a fake Microsoft representative who will happily fix the problem right after you share your credit card details. This isn't a new bug. It was first identified back in February with the exploit being triggered through malicious ads on websites.

FULL ARTICLE

Self-Help

Self-Help Info/Links

Not all computer repair requires professional assistance. Depending on your experience and level of comfort, there are some things that you can do yourself to get up and running again.

We have organized a list of utilities and resources pertaining to troubleshooting a Windows-based computer. Although we believe that these are excellent sources for self-support, we are not associated with these websites and make no claims as to the performance of these products - please use at your own risk. Don't hesitate to call if you need assistance.

Go to Resources.

Beware of Tech Support Scams

In a recent twist, scam artists are using the phone to try to break into your computer. They call, claiming to be computer techs associated with well-known companies like Microsoft. They say that they’ve detected viruses or other malware on your computer to trick you into giving them remote access or paying for software you don’t need. But the purpose behind their elaborate scheme isn’t to protect your computer; it’s to make money.

Once they’ve gained your trust, they may:
• ask you to give them remote access to your computer and then make changes to your settings that could leave your computer vulnerable
• try to enroll you in a worthless computer maintenance or warranty program
• ask for credit card information so they can bill you for phony services — or services you could get elsewhere for free
• trick you into installing malware that could steal sensitive data, like user names and passwords
• direct you to websites and ask you to enter your credit card number and other personal information
FULL ARTICLE