Technologically challenged?

Leave it to the egg-sperts!

Egghead Computer Solutions provides egg-ceptional service and support at affordable prices for all of your computer repair and consulting needs. Call us today at 610-762-1891!

Business hours: 8:30AM - 5:30PM Monday-Friday
Evening hours available by appointment

Virus and Malware Removal

Specializing in virus and malware removal

New types of malware (malicious software) are always under development, becoming harder to avoid, and even harder to remove. While some infections result only in annoyance and inconvenience, many exploit a computer or the data it contains without user knowledge, potentially allowing credit card numbers, passwords, and other sensitive information to be divulged to hackers. This can lead to identity theft, fraud, and other problems that no one wants to experience.

If your computer has begun to behave strangely, e.g. run very slowly, lock up or crash, or display unusual messages, this could be an indication of an infection. Many users mistakenly believe that an anti-virus program provides adequate protection, when in fact, most are surprisingly ineffective at preventing or removing infections once they have been detected. New variants often require a combination of different software tools and manual removal methods, as they are specifically designed to prevent you and your anti-virus solution from getting to them.

If you’re struggling with a virus or malware, do not wait any longer to get help! Egghead Computer Solutions will rid your computer of any and all threats, and at costs well below other competitors.

Latest Malware Threats

  • ExtenBro DNS Changing Trojan
  • Download Is Ready Notification Page
  • Remove the Qbit Speedup Pro
  • Windows protected your PC Tech Support Scam
  • mBytes Clean Pro PUP
  • Search Redirect
  • Search Redirect
  • Flash SD App Chrome Extension
  • Advanced Clean Pro PUP
  • DownloadProtect Adware Extension
Source: (removal methods available)(8/29/19)
Technically Speaking

Technically Speaking

Windows 10 May 2019 Update looks to be a hit as users flock to the upgrade

Windows 10 May 2019 Update has experienced a huge spike in adoption, and has already overtaken the October 2018 Update with a seriously speedy rollout, at least according to one set of stats. These are the monthly figures from AdDuplex, which show that the May 2019 Update has tripled its level of adoption in August, and is now on 33% of Windows 10 PCs (the stats are derived via adverts run on apps from the Microsoft Store, with a sample size of over 100,000 devices). You might recall that when Microsoft first started deploying the May 2019 Update, it took a very cautious approach, although that was hardly surprising given the disastrous previous (October 2018 Update) upgrade. In the first week of its release (the final week in May), the May 2019 Update only found a home on 1.4% of PCs according to AdDuplex.

That increased to 6.3% in June, and 11.4% last month in July, so essentially that’s a steady 5% per month for those first couple of months. However, now the floodgates have evidently opened, as the jump to 33% in August represents an almost 22% increase.

And obviously the good news for Microsoft is that even with this much faster pace of deployment, no serious problems have emerged (although some minor niggles have popped up with cumulative updates in recent times).

Interestingly, the stats for August show that Windows 10 versions are roughly split into three across the user base – with a third on the May 2019 Update, a third on the October 2018 Update, and a third on the April 2018 Update. Most of the users upgrading to the May 2018 Update come from the April 2018 Update, and are skipping straight over the famously wobbly October 2018 Update.



Self-Help Info/Links

Not all computer repair requires professional assistance. Depending on your experience and level of comfort, there are some things that you can do yourself to get up and running again.

We have organized a list of utilities and resources pertaining to troubleshooting a Windows-based computer. Although we believe that these are excellent sources for self-support, we are not associated with these websites and make no claims as to the performance of these products - please use at your own risk. Don't hesitate to call if you need assistance.

Go to Resources.

Beware of Tech Support Scams

In a recent twist, scam artists are using the phone to try to break into your computer. They call, claiming to be computer techs associated with well-known companies like Microsoft. They say that they’ve detected viruses or other malware on your computer to trick you into giving them remote access or paying for software you don’t need. But the purpose behind their elaborate scheme isn’t to protect your computer; it’s to make money.

Once they’ve gained your trust, they may:
• ask you to give them remote access to your computer and then make changes to your settings that could leave your computer vulnerable
• try to enroll you in a worthless computer maintenance or warranty program
• ask for credit card information so they can bill you for phony services — or services you could get elsewhere for free
• trick you into installing malware that could steal sensitive data, like user names and passwords
• direct you to websites and ask you to enter your credit card number and other personal information