Technologically challenged?

Leave it to the egg-sperts!

Egghead Computer Solutions provides egg-ceptional service and support at affordable prices for all of your computer repair and consulting needs. Call us today at 610-762-1891!

Business hours: 8:30AM - 5:30PM Monday-Friday
Evening hours available by appointment

Virus and Malware Removal

Specializing in virus and malware removal

New types of malware (malicious software) are always under development, becoming harder to avoid, and even harder to remove. While some infections result only in annoyance and inconvenience, many exploit a computer or the data it contains without user knowledge, potentially allowing credit card numbers, passwords, and other sensitive information to be divulged to hackers. This can lead to identity theft, fraud, and other problems that no one wants to experience.

If your computer has begun to behave strangely, e.g. run very slowly, lock up or crash, or display unusual messages, this could be an indication of an infection. Many users mistakenly believe that an anti-virus program provides adequate protection, when in fact, most are surprisingly ineffective at preventing or removing infections once they have been detected. New variants often require a combination of different software tools and manual removal methods, as they are specifically designed to prevent you and your anti-virus solution from getting to them.

If you’re struggling with a virus or malware, do not wait any longer to get help! Egghead Computer Solutions will rid your computer of any and all threats, and at costs well below other competitors.

Latest Malware Threats

  • Auto PC Cleaner 2019 PUP
  • Winlog.exe Miner Trojan
  • System Clean Pro PUP
  • Power Clean Pro 2019 PUP
  • Zip Cruncher PUP
  • AppSync PUP
  • AppMaster PUP
  • Browser Hijacker
  • SpecialSearchOption Chrome Extension
  • OneUpdater Adware Bundle
Source: (3/1/19)
Technically Speaking

Technically Speaking

Ransomware no. 1 cyberthreat to SMBs, and the average attack costs $47K

Ransomware continues to dominate the cyberthreat landscape for small- and medium-sized businesses (SMBs), according to a Tuesday report from Datto.

Ransomware was the no. 1 cyberattack experienced by SMBs in 2018, with companies facing these attacks more than viruses or spyware.The report surveyed 2,400 managed service providers (MSPs) that provide IT support for half a million SMBs globally. It found that ransomware attacks occur frequently, and are expected to increase. More than 55% of those surveyed said their clients experienced a ransomware attack in the first six months of 2018, and 35% said their clients were attacked multiple times in the same day. Some 92% of MSPs said they predict the number of attacks will continue at current or increased rates, the report found.

Using Apple operating systems is also no guarantee of safety, the report found. The number of MSPs who reported ransomware attacks on macOS and iOS platforms increased 5x in the past year. "The number one threat for small business CEOs is thinking they are immune to ransomware attacks," Michael Drake, CEO of the MSP masterIT, said in a press release. "They think they don't have anything the hackers want, so it's not worth the price to protect themselves. When something happens, they're shocked by the cost to get everything back up and running. It's mind-blowing." While these numbers are alarming, they likely don't paint a complete picture, as most businesses do not report attacks, the report found. Less than one in four ransomware attacks were reported to authorities, according to the report.



Self-Help Info/Links

Not all computer repair requires professional assistance. Depending on your experience and level of comfort, there are some things that you can do yourself to get up and running again.

We have organized a list of utilities and resources pertaining to troubleshooting a Windows-based computer. Although we believe that these are excellent sources for self-support, we are not associated with these websites and make no claims as to the performance of these products - please use at your own risk. Don't hesitate to call if you need assistance.

Go to Resources.

Beware of Tech Support Scams

In a recent twist, scam artists are using the phone to try to break into your computer. They call, claiming to be computer techs associated with well-known companies like Microsoft. They say that they’ve detected viruses or other malware on your computer to trick you into giving them remote access or paying for software you don’t need. But the purpose behind their elaborate scheme isn’t to protect your computer; it’s to make money.

Once they’ve gained your trust, they may:
• ask you to give them remote access to your computer and then make changes to your settings that could leave your computer vulnerable
• try to enroll you in a worthless computer maintenance or warranty program
• ask for credit card information so they can bill you for phony services — or services you could get elsewhere for free
• trick you into installing malware that could steal sensitive data, like user names and passwords
• direct you to websites and ask you to enter your credit card number and other personal information